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Customer Service Rep Customer Success Mgr./ CSM Technical Support HelpDesk/Support

Customer Experience & Community Engagement Specialist

Job in Peterborough, Cambridgeshire, PE1, England, UK
Listing for: The Clancy Group Limited
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A prominent construction company in Peterborough is looking for a Customer Experience Specialist to enhance customer interactions throughout project delivery. The role involves acting as the voice of the customer, managing inquiries and ensuring proactive communication. The ideal candidate will have strong analytical skills and experience in customer engagement. This position offers competitive benefits including a salary, healthcare, and a holiday allowance starting at 24‑26 days per annum.
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