Customer Support Manager - Logistics Team Lead
Job in
Peterborough, Cambridgeshire, PE1, England, UK
Listed on 2026-05-28
Listing for:
Pod Talent
Full Time
position Listed on 2026-05-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A logistics company based in Peterborough is seeking a Customer Support Manager to lead and enhance their customer service function. The ideal candidate will manage a team, work cross-functionally, and drive improvements in customer satisfaction. Responsibilities include handling escalations, preparing management reports, and ensuring seamless communication with customers and stakeholders. Strong leadership, analytical skills, and a customer-first mindset are essential for success in this role.
This position offers opportunities for professional growth within a dynamic team.
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