Customer Experience Coordinator
Job in
Peterborough, Cambridgeshire, PE1, England, UK
Listed on 2026-07-06
Listing for:
Free People
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, French Customer Service
Job Description & How to Apply Below
Free People is looking for a Customer Service representative to handle customer issues effectively. The role requires excellent communication skills, with proficiency in English a must, and fluency in German or French as a plus. Candidates should be proactive, organized, and capable of handling multiple tasks simultaneously.
In this position, you'll manage inquiries, solve complaints, and collaborate with our 3rd-party contact center to ensure adherence to processes while enhancing the customer experience. A background in fashion retail is beneficial.
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