Romanian Speaking Customer Service Advisor

Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent opportunity within a growing and supportive IT environment.

Hours:

40 hours per week between 7am – 7pm (Must be flexible with shift rotation and occasional weekends) Pay: £14.22 per hour What's on

Offer:

Competitive pay Overtime available (time and a half) Full training provided Weekly pay Progression opportunities within a growing IT team

Duties Include:

Providing first-line IT support to external clients in a professional and efficient manner Logging, tracking, and updating support tickets accurately Troubleshooting hardware, software, and network-related issues Guiding users through solutions via phone and email Escalating technical issues where required Maintaining accurate documentation and support notes Supporting continuous improvement across service processes Delivering excellent customer service and building strong client relationships Who We're Looking For:
Fluent in English and Romanian (written and verbal) Strong communication and customer service skills Previous call centre experience beneficial but not essential Organised and methodical approach to work Previous IT support experience beneficial but not essential If this sounds like the opportunity for you, apply today or call for more information. INDPB