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Automotive Customer Experience Advisor

Job in Peterborough, Cambridgeshire, PE1, England, UK
Listing for: The Vella Group Repair Centres
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26752 - 32696 GBP Yearly GBP 26752.00 32696.00 YEAR
Job Description & How to Apply Below

The Vella Group Repair Centres in Peterborough is seeking a proactive Customer Services Advisor to be the first point of contact for customers, handling queries and coordinating vehicle movements. The role emphasizes delivering high-quality service in line with company policies and procedures.

Key duties include managing documentation, liaising with drivers and workshop teams, and ensuring smooth operation of courtesy cars while maintaining accurate customer records.

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