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Travel Concierge & Customer Advisor

Job in Peterborough, Cambridgeshire, PE1, England, UK
Listing for: Travelex Central Services
Per diem position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 15343 - 21852 GBP Yearly GBP 15343.00 21852.00 YEAR
Job Description & How to Apply Below
Position: Travel Money Concierge & Customer Advisor

Travelex Central Services is seeking a Customer Service Specialist to handle inbound calls, understand customer travel money needs, and tailor experiences accordingly. The role emphasizes accuracy with currency handling, excellent communication, and adherence to GDPR and regulatory standards.

You will support both customers and branches, acting as a travel money ambassador and offering guidance on Travelex products and services. Shifts are varied under a casual/zero hours pattern.

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