Nadra Card Consultant

Nadra Card Consultant

Job Type: Full-time

Salary: £28,000.00 per year

Schedule:

Day shift (Monday to Friday)

Work Location:

In person

Location:

Office 255 Stuart House – East Wing St. John’s Street, Peterborough, PE1 5DD

Job Description:

A NADRA Card Consultant is responsible for assisting individuals in obtaining NADRA cards and providing support in various related services. This role involves the following key responsibilities:

• Client Assistance:
  Guide clients through the NADRA card application process, ensuring they have the necessary documents and information.
• Application Processing:
  Prepare and submit NADRA card applications, making sure all required documents and forms are complete and accurate.
• Documentation Verification:
  Verify the authenticity of client documents and ensure compliance with NADRA’s regulations.
• Customer Service:
  Provide excellent customer service by addressing client inquiries, concerns, and issues related to NADRA cards.
• Record Keeping:
  Maintain accurate records of client interactions and applications submitted.
• Compliance:
  Stay updated on NADRA rules and regulations to ensure all applications adhere to legal requirements.
• Confidentiality:
  Maintain strict confidentiality of client information and sensitive data.

• High school diploma or equivalent.
• Knowledge of NADRA card procedures.
• Strong communication and customer service skills.
• Attention to detail.
• ü Basic computer proficiency. ( MS Office )
• Organizational and interpersonal skills.
• Commitment to confidentiality.
• Applicant should have GDPR knowledge
• Fluent in Urdu and Punjabi
• A candidate with previous Nadra knowledge will be more desirable.

• Additional leave
• Bereavement leave
• Company car
• Company events
• Company pension
• On-site parking
• Sick pay