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Customer Complaints & Resolution Specialist

Job in Peterborough, Cambridgeshire, PE1, England, UK
Listing for: ACCENT housing
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Call Center / Support
Salary/Wage Range or Industry Benchmark: 26505 GBP Yearly GBP 26505.00 YEAR
Job Description & How to Apply Below

Accent Group is seeking a Customer Complaints Advisor in Peterborough. The role is permanent, 35 hours per week, Monday–Friday between 8am and 6pm, with a spot salary of £26,505 per annum for fully meeting the requirements.

You will be the first point of contact for complaints by phone and email, log cases, and coordinate evidence for service improvement. We offer progression opportunities, comprehensive benefits, and inclusive recruitment.

This position is for the Customer Complaints & Resolution Specialist role at ACCENT housing.

The advertised compensation is 24.000 - 29.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Complaints & Resolution Specialist role in the description above.

We appreciate your interest in this position.

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