Student Recruitment & IAG Officer

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Job profile for Student Recruitment & IAG Officer

Peterborough 03/11/2026 Student Recruitment & IAG Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Salary £25,407 per annum

Contractual hours 37

Region East

Date posted 20/10/2026

Job reference REQ
000750

Attachments JD Student Recruitment and IAG Officer Mar 26.pdf

Salary - £25,407 per annum

Hours - 37 hours per week

Contract - Permanent

Location - Peterborough

Closing Date - 3rd November 2026

Do you enjoy helping people make important decisions about their future? Are you passionate about delivering excellent customer service and supporting students to take their next steps in education?

We’re looking for a friendly, organised and proactive Student Recruitment & IAG Officer to join our team at Peterborough College.

You’ll play an important role in supporting prospective and current students throughout their journey with us, from their first enquiry through to application, enrolment and beyond. By providing outstanding customer service, impartial information, advice and guidance, you’ll help applicants find the right course, access the support they need and feel confident about their future.

This is a varied, people-focused role where your communication skills, attention to detail and ability to build positive relationships will help us deliver an excellent student experience and achieve our recruitment ambitions.

• Student Recruitment: Support recruitment activities, open events, school visits, exhibitions and other events that showcase our college and courses.

• Information, Advice & Guidance: Provide impartial advice to help prospective and current students choose courses that match their interests, skills and aspirations.

• Applications & Enrolment: Coordinate application activities, interviews, onboarding and enrolment, ensuring applicants receive timely support throughout the process.

• Student Support: Guide students through bursaries, financial support, transport arrangements and other services, working with specialist teams where needed.

• Customer
  
  Experience:
  
  Respond to enquiries, resolve queries and provide a welcoming, supportive experience for students and their families.

• Administration & Data: Maintain accurate records, monitor application and enrolment information, and help identify opportunities to improve recruitment outcomes.

You’ll be an excellent communicator who enjoys working with people and can balance a busy workload while maintaining high standards of service and accuracy.

You’ll bring:

• Experience in an administrative and customer-facing role.

• Excellent communication, organisation and IT skills, including Microsoft Office.

• The ability to provide supportive, non-judgemental advice and guidance.

• Confidence working independently, using initiative and contributing positively to a team.

• The ability to prioritise tasks, work under pressure and adapt to changing demands.

• A commitment to safeguarding, equality, diversity and inclusion, and helping every student feel welcome and supported.

Experience in a post-16 education environment and knowledge of student record systems would be advantageous.

• Generous Leave: Up to 43 days annual leave per year, including Bank Holidays and Christmas close (pro-rata for part-time staff).
• Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
• Health and Wellbeing: Benefit from a…