Helpdesk Delivery Manager: Lead & Elevate Customer Service
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
COREcruitment Ltd is seeking a Service Delivery Manager to take ownership of the Help Desk in Peterborough. You will lead a growing team of Helpdesk Administrators, ensure a responsive, professional service from first contact to resolution, and drive improvements through data-driven actions.
You will own service standards, SLAs and KPIs, report on performance and risks, and develop processes, systems and customer communications to deliver a high-performing, customer-first service.
We are looking to fill the Helpdesk Delivery Manager:
Lead & Elevate Customer Service position at COREcruitment Ltd in Peterborough, England, United Kingdom.
We are currently recruiting a Helpdesk Delivery Manager:
Lead & Elevate Customer Service for our team in Peterborough, England, United Kingdom.
This is an excellent opportunity to take on the Helpdesk Delivery Manager:
Lead & Elevate Customer Service role at COREcruitment Ltd.
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