Treatment Coordinator​/Dental Nurse

Dental Treatment Coordinator

Bupa Dental Care Market Chambers, Peterborough

Abigail Wheeler, Practice Manager at Bupa Dental Care Market Chambers, Peterborough, is looking for a GDC Qualified Dental Nurse to join the team as a Treatment Coordinator. This is an exciting opportunity to work within a modern, fully private dental practice in the heart of Peterborough's city centre.

• Fully private patient base
• Dentally software
• Air conditioning in all surgeries
• iTero scanner
• OPG/CBCT facilities
• Free on-site parking
• Friendly and supportive team environment

Full Time

• Monday: 8:15am - 5:45pm
• Tuesday: 8:15am - 5:45pm
• Wednesday: 8:15am - 5:45pm
• Thursday: 8:15am - 5:45pm
• Friday: 8:15am - 5:45pm
• Saturday: 8:30am - 2:00pm (worked on a rotational basis)

As a Treatment Coordinator, you will support patients throughout their treatment journey while also carrying out dental nursing duties as required. You will play a key role in delivering an exceptional patient experience and helping patients understand their treatment options.

• GDC registered Dental Nurse
• Excellent communication and patient care skills
• Organised and professional approach
• Previous Treatment Coordinator experience is desirable but not essential
• Passion for delivering outstanding customer service

• Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care
• A family feel practice with the security and stability of a leading healthcare provider
• Industry-leading employee benefits
• Modern, well-equipped practice environment
• Free on-site parking
• Opportunity to work with advanced digital technology and a highly experienced team

Here at Bupa Dental Care our people are at the heart of everything we do, because we care. For our Treatment Coordinators we have created an environment where you can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

As a Treatment Coordinator you’ll be working alongside an experienced practice team and have access to exceptional development opportunities to take you as far as you want to go.

• Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
• Confidently discuss the treatment and fees involved
• Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
• Be a champion of customer satisfaction and coach team members on best practice
• Coordinate’s dentist appointments throughout the treatment plan
• Establish and maintain productive working relationships with all members of the practice team
• Play a key role in the practice leadership team, supporting and deputising for the Practice Manager

• Extensive clinical knowledge of treatments provided within a healthcare setting
• Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
• Previous experience of delivering an outstanding service in a customer facing role
• Proired strong stakeholder management skills with the ability to deal with a broad range of people
• CQC/GDC registered, and knowledge of dental practice management systems is desirable

• A competitive starting salary and the opportunity to increase this through training and development
• Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
• Established progression and development
• Contributory pension scheme
• Modern surgeries and dental software systems
• Access to a full training and development platform, with access to thousands of courses at your fingertips
• Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding!
• Access to a 24 hour GP through your phone, 24/7
• Early access to your earned wages for the times you might need it
• Earn up to £3,000 per referral in our employee referral scheme
• Y…