Treatment Coordinator​/Dental Nurse

Dental Treatment Coordinator

Bupa Dental Care Market Chambers, Peterborough

Abigail Wheeler, Practice Manager at Bupa Dental Care Market Chambers, Peterborough, is looking for a GDC Qualified Dental Nurse to join the team as a Treatment Coordinator. This is an exciting opportunity to work within a modern, fully private dental practice in the heart of Peterborough's city centre.

• Fully private patient base
• Dentally software
• Air conditioning in all surgeries
• iTero scanner
• OPG/CBCT facilities
• Free on-site parking
• Friendly and supportive team environment

Full Time

• Monday: 8:15am - 5:45pm
• Tuesday: 8:15am - 5:45pm
• Wednesday: 8:15am - 5:45pm
• Thursday: 8:15am - 5:45pm
• Friday: 8:15am - 5:45pm
• Saturday: 8:30am - 2:00pm (worked on a rotational basis)

As a Treatment Coordinator, you will support patients throughout their treatment journey while also carrying out dental nursing duties as required. You will play a key role in delivering an exceptional patient experience and helping patients understand their treatment options.

• GDC registered Dental Nurse
• Excellent communication and patient care skills
• Organised and professional approach
• Previous Treatment Coordinator experience is desirable but not essential
• Passion for delivering outstanding customer service

• Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care
• A family feel practice with the security and stability of a leading healthcare provider
• Industry-leading employee benefits
• Modern, well-equipped practice environment
• Free on-site parking
• Opportunity to work with advanced digital technology and a highly experienced team

• Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
• Confidently discuss the treatment and fees involved
• Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
• Be a champion of customer satisfaction and coach team members on best practice
• Coordinate’s dentist appointments throughout the treatment plan
• Establish and maintain productive working relationships with all members of the practice team
• Play a key role in the practice leadership team, supporting and deputising for the Practice Manager

• Extensive clinical knowledge of treatments provided within a healthcare setting
• Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
• Previous experience of delivering an outstanding service in a customer facing role
• Proven strong stakeholder management skills with the ability to deal with a broad range of people
• CQC/GDC registered, and knowledge of dental practice management systems is desirable

• A competitive starting salary and the opportunity to increase this through training and development
• Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
• Established progression and development
• Contributory pension scheme
• Modern surgeries and dental software systems
• Access to a full training and development platform, with access to thousands of courses at your fingertips
• Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding!
• Access to a 24 hour GP through your phone, 24/7
• Early access to your earned wages for the times you might need it
• Earn up to £3,000 per referral in our employee referral scheme
• Your uniform will be provided.