Engineering Planner

Engineering Planner

St Neots

Temp to Perm

We are a well established international manufacturer with our solutions used in multiple industry sectors all over the world. We now require an engineering planner/scheduler to plan and coordinate Service Engineer activities efficiently, ensuring customer visits, planned maintenance, breakdowns and project work are scheduled with the right resources, information and materials.

• Plan and schedule planned maintenance, breakdown, commissioning, warranty and project visits
• Allocate work to Service Engineers based on competence, location, availability and customer requirements
• Maintain accurate engineer diaries and optimise routes to improve utilisation and reduce unnecessary travel
• Confirm appointments with customers and provide timely updates when schedules change
• Ensure work orders contain the correct scope, site information, permits, risk information and customer contacts
• Coordinate parts, tools, access equipment and subcontract support so work can be completed as planned
• Monitor outstanding work, overdue visits and schedule risks, escalating issues where required
• Support urgent breakdown planning and reprioritise resources to meet customer needs
• Review completed visits, service reports and follow-up requirements to support timely closure
• Maintain accurate planning, customer and installed-base information within business systems
• Work with Service Managers to balance workload, capacity, holidays, training and regional coverage