Credit Controller

Credit Controller — Peterborough, Cambridgeshire — Up to £28,000 + benefits

Contracted hours are 37.5 hours per week, Monday to Friday with a one hour lunch break. Core hours are 09:00–17:00 with the office open 08:30 to allow for flexible working.

Due to continued growth, Hales Group are recruiting for a Credit Controller to join our Finance team based in Peterborough.

The position sits within our finance team, within a smaller team of Credit Controllers and primarily deals with collections from local authorities in line with their contracts as well as privately funded domiciliary care customers. Previous experience within a credit control environment is preferred, however, full training for the Adult Social Care environment will be given. This role uses Sage 200 & Outlook as the main forms of software;

training can be given in the use of these programs where needed.

• Liaison with local authorities and clients regarding payable invoicing and resolving any queries, issuing credit notes, and evidencing correct billing where necessary.
• Ongoing monitoring of allocated accounts with regular feedback given in the weekly credit control meeting.
• Speaking to private clients to take payment on account via card.
• Setting up and running of weekly/monthly direct debit runs through the Go Cardless system.
• Arranging credit notes as and when required with authorisation from branches.
• Completion of credit checks and setting up of new accounts on Sage 200.
• Working towards department KPIs in conjunction with the rest of your team.

• 20 days Holiday rising annually by one day to 25
• Contributory pension scheme employee contribution 5%, employer contribution 3% and Tax Relief 1%
• Free Life assurance 2 x annual salary
• Discounts and vouchers for over 6,500 retailers
• Car Lease Scheme

The finance team, based in Peterborough, consists of 18 people located in modern, open plan offices in Fengate.

We pride ourselves on a being a professional, friendly, and supportive team, delivering finance services to the rest of our business which incorporates some 38 branches across the company.