Service Charge Analyst

About the role

As a Service Charge Specialist you will diagnose and resolve discrepancies in service charge schedules. Your work will involve visiting sites, verifying data, and analysing lease agreements to ensure accurate apportionments.

You will collaborate closely with Asset teams and senior leadership to future‑proof processes and maintain data integrity across the organisation. The role requires national travel and on‑site visits.

£34,191 per annum for a full‑time, 35‑hour week, 2‑year fixed term contract (2year contract, Monday‑Friday 9am‑5pm).

• Proven experience in service charge management, finance or property services within the housing sector.
• Strong analytical skills with meticulous attention to detail; able to interpret complex residential leases.
• Proficient in Excel, finance systems and housing management software.
• Excellent communication and collaboration abilities, able to work with internal teams and external partners.
• Customer‑focused mindset and confident in a team environment.

• 28 days holiday plus bank holidays, with an extra day for your birthday.
• Cash health plan, Health MOTs, online GP access, gym discounts, volunteer days.
• Car leasing options, salary sacrifice schemes and exclusive discounts through the benefits platform.
• Defined Contribution and Defined Benefit pension schemes with salary sacrifice and life assurance at three times salary.
• Enhanced parental leave, flexible working options and other family‑friendly policies.
• Career development programmes including management training and a Leadership Academy.

We value diversity and are committed to creating a workplace where everyone feels respected and empowered. Please let us know if you need any reasonable adjustments during the recruitment process.