Community Safety Officer

Salary: £38,746.40 per annum (plus Car Allowance £2,750.28).
Contract: Permanent, Full Time.
Hours: 36.25 hours per week, Monday to Friday 9:00am – 5:15pm with a 1-hour break.
Location: Hybrid with a weekly presence at either the Rushden, Peterborough or Boston office – managing a patch covering Derby/Nottinghamshire.

At Amplius, the Community Safety Officer plays a key role in creating safer, stronger communities by managing anti‑social behaviour (ASB) and community safety cases. The role focuses on protecting customers, communities, and assets through prevention, early intervention, effective case management, and partnership working with local authorities, police, and other stakeholders. It promotes safeguarding, supports vulnerable customers, ensures compliance with legislation and best practice, and works collaboratively to improve neighbourhood safety and wellbeing while embodying Amplius’ values of collaboration, resilience, and customer focus.

• Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.
• Complete full case management, including proportionality assessments and preparation should any legal action be required.
• Understand and work towards regional performance against KPI’s, service standards and customer satisfaction measures.
• Build and maintain effective relationships with local statutory officers in a designated area.
• Attend multi‑agency forums, for example MARAC and Community Safety Partnerships in person if possible.
• Engage with customers to gather intelligence, build trust, and co‑produce local safety initiatives for more complex case management.
• Ensure compliance with policies and procedures.
• Maintain a detailed knowledge of anti‑social behaviour best practice and legislation.
• Champion a culture of safeguarding, inclusion, and customer empowerment.

• CIH Level 3 – already achieved, working towards or willing to do so.
• Good knowledge and experience overseeing complex ASB & Community Safety case management.
• Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB, Crime and Policing Act 2014.
• Up to date knowledge of the regulatory environment.
• Experience of building positive relationships with Local Authority partners and other key stakeholders.
• Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges.
• Able to travel around a large geographical area as required.

Closing Date:
Tuesday 23rd June 2026.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.

You can read about our colleague benefits.