Health and Wellbeing Coach

Health and Wellbeing Coaches predominately use health coaching skills to support people with lower levels of patient activation to develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers. They may also provide access to self-management education, peer support, and social prescribing. Health and Wellbeing Coaches will take an approach that considers the whole person in addressing existing issues and encourages proactive prevention of new and existing illnesses.

They will take an approach that is non-judgemental, based on strong communication and negotiation skills, that supports personal choice and positive risk taking, that addresses potential consequences, and ensures patients understand the accountability of their own decisions.

• Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement their personalised health and care plan.
• Provide personalised support to individuals, their families and carers, to ensure that they are active participants in their own healthcare; empowering them to take more control in managing their own health and wellbeing, to live independently, and improve their health outcomes through
• providing interventions such as self-management education and peer support.
• supporting people to establish and attain goals set by the person based on what is important to them, building on goals that are important to the individual.
• working with the social prescribing service to connect them to community-based activities which support their health and wellbeing.
• Provide support to local community groups and work with other health, social care and voluntary sector providers to support the patients health and well-being holistically.
• Ensure that fellow PCN staff are made aware of health coaching and social prescribing services and support colleagues to improve their skills and understanding of personalised care, behavioural approaches, and ensuring consistency in the follow up of peoples goals where an Multi Discipline Teams MDT is involved.
• Raise awareness within the PCN of shared decision making and decision support tools and supporting people in shared decision-making conversations.
  LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.