Service Manager; MSK Cambs

Employer East of England Community Health and Care NHS Trust (Cambridgeshire) Employer type NHS Site Musculoskeletal (Cambridgeshire & Peterborough) Trust wide (Base TBC) Town St Ives Salary £57,528 - £64,750 Per annum, pro-rata Salary period Yearly Closing 12/07/2026 23:59 Interview date 23/07/2026

Are you an operational leader with a passion for delivering high-quality patient care and inspiring multidisciplinary teams?

We're seeking an exceptional Service Manager to lead our Musculoskeletal (MSK) Service across Cambridgeshire & Peterborough. You'll work alongside expert clinicians and system partners to deliver safe, effective and innovative community services that improve patient outcomes.

Working with the Clinical Lead and senior leadership team, you'll provide operational leadership across the service, ensuring quality, performance, financial sustainability and an outstanding patient experience. You'll lead service transformation, workforce development, governance and continuous improvement while building strong relationships with commissioners and healthcare partners.

Join us and make a real difference to the health and wellbeing of local communities.

We're looking for someone with significant operational management experience in healthcare, a proven track record of leading multidisciplinary teams, delivering change, managing performance and budgets, and developing high-performing teams.

Excellent leadership, communication and relationship-building skills are essential, along with a degree (or equivalent) in a health or management-related subject.

For the full duties of the Service Manager role, please see attached job description and person specification.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

To be able to communicate effectively on a range of issues (from simple and highly complex) to both clients and staff in either verbal or written formats in one-to-one meetings or groups. Attending meetings and representing the service internally, externally and in multi-agency settings

To actively participate in management meetings, both business and clinical governance

To ensure all staff within the service are actively engaged in shaping and influencing the future of the service.

Maintain excellent communications with external agencies

To be able to represent the service and engage effectively in strategic discussions to influence and inform commissioning decisions and pathway changes.

Prepare reports and / or presentations when necessary

Manage the service budget to achieve all financial targets

Lead in budget planning and setting for the service

Be an Authorised signatory

Interpret monthly budget reports and analyse and report any discrepancies

Ensure full cost recovery in service development and deliver cost improvement programmes and savings as required to engage in wider strategic planning events to consider future Quality; innovation; productivity and prevention plan to build into long
term financial planning and Trust business plans.

To work in partnership with the Clinical Lead across workforce planning and service transformation.

Ensure all staff are aware of their role and responsibilities, dealing with Human Resource performance.

Enable staff to develop with the changing needs of the service.

Ensure all staff…