Healthcare Assistant - Children's Outpatients

The post holder is responsible for providing safe, sensitive and competent patient care to children and families in the Children's Unit under the direction of the department nursing staff in keeping with departmental and Trust policies., Assists with and then following specific training and completion of competencies, undertakes a range of predefined procedures, includingphlebotomy (taking blood) and ECG's, and carries out delegated nursing tasks subject to monitoring and evaluation by senior staff, also including chaperoning if indicated, also using medical equipment, to monitor and record baseline observations.

• Assists in ensuring that a high level of quality care is offered to patients attending the department, acting as an advocate for the child
• Refer to and work with the play team to help the child overcome anxieties and encourage compliance with treatment
• Obtain specimens as instructed by nursing and medical teams.
• Reports any changes or concerns about the patients well-being to the registered nurse
• Ensures patient information material is accessible and up-to-date, including clinic signage and notice boards.
• To wear the uniform issued for Healthcare Support Worker and to adhere to current uniform/dress code and to use relevant personal protective equipment.
• Maintains an updated knowledge base and skills level by taking ongoing education opportunities and mandatory training.
  GCSE or equivalent in English Language and Maths or can demonstrate competency in the above
• For Band 3 appointments: NVQ / QCF Level 3 in a health-related subject or demonstrable equivalent experience supported by completion of a competency-based clinical skills framework
• Desire and ability to undertake appropriate training-ie blood taking, Good understanding of the role of the Health Care Support Worker, Evidence of working with babies/children and young people
• Experience of working within a healthcare environment, Ability to communicate clearly in written and spoken English
• Ability to adapt to different situations and prioritise tasks
• Ability to work with individual and groups of children
• Shows evidence of good listening skills
• Basic IT skills
• Good organisation skills
• Ability to work with minimum supervision and use own initiative
• Demonstrate a high standard of interpersonal skills
• Demonstrate a positive approach to team working
  We are committed to supporting colleagues through organisational change. Priority will be given to staff at risk within North West Anglia NHS Foundation Trust and Cambridgeshire & Peterborough Integrated Care Board.