HR Business Partner Distribution Centre; Mat Cover

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart.

We love what we do.

This role sits in URBN, our shared service function within the HR & Talent Department. URBN supports and works across all business areas across our brands Urban Outfitters, Anthropologie & Free People. The ideal candidate will already be working at Senior HR Advisor or HR Business Partner level ideally with a logistics, manufacturing or retail background. Personality and approach will be as important as your experience.

You need to be resilient, driven and have a strong ability to multi-task and be focused on continuous improvement and achieving results. Building strong relationships with our leaders and employees will be critical to the success of this role. This is a critical member of this high performing and very credible team working closely to execute projects for Urban Outfitters, Anthropologie, Free People in Europe, predominantly for the EU Fulfilment Centre currently based in Peterborough, UK but with scope to travel to other EU countries, particularly the Netherlands.

• Collaborate with managers, employees and the wider HR team to provide expert advice on HR policies, procedures, and people matters
• Monitor turnover, promotion and development at all levels
• Develop and monitor strategies that will maximise employee engagement and motivation at all levels
• Build credible relationships with the PFC teams, in particular the senior stakeholders, to support them in delivering the business’s people strategy
• Develop and lead initiatives that boost employee engagement and maintain a positive, inclusive environment. You’ll run surveys, analyse feedback, and work with leadership to bring our team’s ideas to life.
• Own & drive internal comms, making sure our employees are always in the loop. Whether it’s company news, HR updates, or new initiatives, you’ll ensure that everyone gets the message.
• Proactively drive exciting HR initiatives through the HR Roadmap to keep us ahead of the curve—whether it’s improving employee engagement, diversity, or talent retention strategies
• Analyse HR data, such as the Engagement Survey and exit interviews to effectively identify trends and make recommendations for change initiatives to drive retention
• With support from the wider HR team, management of all KPI's including LTO, Absence and Performance
• Ensure all Head Office teams are effectively inducting all new starters and acting on feedback
• Support implementation of new HR Systems and processes, ensuring continuous improvement
• Management of the HR Advisor/HR Co‑Ordinator

• Proactively manage and provide guidance for a variety of ER cases, ensuring a best practice approach and adherence to legislation and policies
• Proactively identify performance issues with line managers and recommend the best practice approach, providing support as appropriate
• Responsible for the creation, updating and implementation of all policies and procedures, ensuring they reflect the commercial needs of the business and are legally compliant
• Ensure URBN is compliant with all UK employment law and proactively seek updates.
• Support the HR Advisor/HR Co‑Ordinator on managing parental leave across all employees
• Advise on procedure and assist managers in dealing with employees with long term absence, including any home visits, wellbeing check ins and welfare meetings
• With guidance from the Head of HR, support leadership with any change management initiatives

• Colloborate with L&D team to create a strong relationship, sharing internal feedback and training needs
• Support the L&D team with delivering ad-hoc training sessions where needs have been assessed through training needs analysis
• Support the Performance Management cycle including meeting requirements and…