Benefits Administrator

Position: Employee Benefits Administrator
Employee Benefits Administrator
£27,000 - £29,000 P.A (DOE)
Full Time, Permanent
Peterborough

We are looking for someone who is seeking a long-term career opportunity!

Our client focuses on delivering high-quality service and building long-term relationships within financial services and group risk schemes.

They are looking to recruit an Employee Benefits Administrator to join their growing team. The role involves supporting advisers, managing a portfolio of clients, and ensuring all clients receive a high standard of service. This is an excellent opportunity for someone who is client-focused and wanting to forge themselves a real career path.

Key Responsibilities:

Provide day-to-day administrative support to the Employee Benefits team.
Liaise professionally with clients, HR and Payroll representatives, and external providers via telephone and email.
Respond to internal and external enquiries promptly.
Act as the main point of contact for allocated cases, managing communications between clients, advisers and product providers.
Process new business applications, policy amendments and annual renewals.
Support the onboarding of new clients.
Analyse and review departmental data.
Maintain a strong working knowledge of healthcare and group risk products.
Provide additional administrative and operational support to the Head of Employee Benefits Administration and Head of Employee Benefits Advice as required.

Experience

Required:

Experience working in Administration, Insurance, HR, Financial Services, or Employee Benefits.
Excellent time management and organisational skills with the ability to prioritise workloads.
Strong analytical skills and attention to detail.
Exceptional written and verbal communication skills.
Ability to work independently with minimal supervision.
Client-focused with the ability to address and resolve queries effectively.

Benefits:

£27,000 - £29,000 P.A (dependent on experience)
Monday - Friday, 9:00am - 5:30pm (flexible start and finish times)
20 days holiday (increasing with service up to 30 days) plus bank holidays and Christmas closure
On-site parking
Pension scheme - 5% matched contribution and National Insurance kickback
Death in Service - life cover up to 4x annual salary
Critical Illness Cover - up to 2x annual salary
Dental scheme
Private Medical Insurance
Lunch paid for by company
Exam support for professional qualifications

If you are interested in this Employee Benefits Administrator position, please apply within.

Applications from outside the UK will not be considered