Employee Relations Manager Relations IE

Overview

Amazon is committed to being the most customer‑centric company on earth. The Employee Relations Manager will bring extensive ER experience, subject‑matter expertise and strong leadership, communication and interpersonal skills to manage a broad spectrum of ER issues across Amazon’s UK & Ireland Field Employee Relations team.

• Ensure the organization treats every employee fairly, respectfully and consistently with Amazon’s core values.
• Manage proactive and reactive ER activities, partnering with senior managers and People Experience & Technology (PXT) to sustain positive employee relations programs.
• Facilitate employee listening sessions, focus groups and deliver training programs.
• Analyze qualitative and quantitative data to identify root causes, recognize patterns and develop innovative solutions, and prepare executive‑level messaging, reports and presentations for PXT and business leaders.
• Proactively enhance the employee experience by addressing concerns early, de‑escalating issues before criticality, and acting as a project manager on initiatives that improve engagement.
• Address critical ER issues that are highly sensitive and require rapid resolution.
• Balance time between proactive initiatives and urgent responses, and travel up to 30% of the time within the UK, Ireland and occasionally Europe.
• Conduct and oversee employee relations and vulnerability assessment programs.
• Analyze, diagnose, design and revise people programs, policies and practices to sustain positive employee relations.
• Define and develop arrangements for collective consultation and communication in compliance with UK Employment Law and Amazon ER policies.
• Act with a sense of urgency, bias for action and thrive in a dynamic environment.
• Conduct reviews of employment policies to ensure alignment with Amazon’s objectives and compliance with employment law.
• Take ownership and support significant ER projects and participate in national and international projects.

• Experience in employee relations, labor relations, human relations or labor/employment law.
• Bachelor’s degree required; advanced degree, law degree or specialized training in employee relations preferred.
• Solid understanding of UK employment and labor laws.
• Direct experience managing ERB relationships or employee forums in UK consultation environments.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

• Strong interpersonal and persuasion skills, enabling partnership and collaboration across management levels and personalities.
• Proven problem‑solving and analytical skills in an ambiguous environment with the ability to work autonomously and manage competing priorities while driving projects to closure.
• Demonstrated ability to navigate complex, international organizational structures.

Amazon is an equal opportunities employer. We believe passionately that a diverse workforce is central to our success.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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