Tech Lead AI Factory

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Location

London, Peterborough, Reading

Job Family

Digital & Technology

Job Type

Full Time

Posted Date

13-Feb-2026

#

71153

We have a great new role for an AI Platform Tech Lead
to join our
Technology Transformation Team within CTO
.

The
AI Platform Technical Lead is the senior technical authority responsible for the design, architecture, and quality of the AI and data platforms that underpin advanced analytics, AIOps, and AI-enabled OSS capabilities across the CTO organisation
. Working with the Head of Cloud, Data & AI Enablement, this role ensures that data, cloud, and AI platforms are engineered to be scalable, secure, resilient, and fit for ope rationalising AI at enterprise scale across fixed and mobile networks.

We require an exceptional candidate with deep hands-on technical leadership and strong solution governance. You will shape the technical foundations required to ingest, process, and expose high-quality network and OSS data, and to ope rationalise AI/ML models that drive automation, predictive insights, and improved customer experience. Acting as a key design authority, the AI Platform Technical Lead guides internal teams and suppliers through complex delivery, challenges sub-optimal designs, and ensures alignment with strategic architecture, security, and cost objectives.

• Act as the technical design authority for the AI Platform, covering data ingestion, feature pipelines, model training, deployment, and monitoring across cloud environments.
• Define and govern solution design and best practices for AI platforms, data pipelines, and MLOps/AIOps capabilities.
• Ensure architectural alignment across application, integration, data, and AI layers, working closely with Digital Architecture function.

• Design and govern scalable frameworks to support the full AI/ML lifecycle, including training data management, feature stores, model deployment, monitoring, and retraining.
• Enable the operationalisation of AI use cases ensuring models are reliable, explainable, and production-ready.
• Ensure AI platforms support both real-time and batch inference to meet network and operational use cases.

• Oversee the design and optimisation of large-scale, cloud-native data pipelines supporting network telemetry, OSS/BSS data, and operational analytics.
• Govern data models, schemas, and standards across network domains (Fixed and Mobile) to ensure consistency, quality, and reusability.
• Ensure data platforms are optimised for performance, scalability, resilience, and cost efficiency.

• Quality assure technical designs and implementations across multiple supplier and internal engineering teams.
• Set and enforce coding standards, Dev Sec Ops  practices, and technical KPIs to ensure secure, reliable, and “right-first-time” delivery.
• Act as an escalation point for complex technical issues and delivery blockers across AI and data platform initiatives.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an
equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage…