Senior Process Excellence Specialist

Senior Process Excellence Specialist

• Developing comprehensive process automation documentation and capturing business requirements through detailed analysis and validation, ensuring alignment between business objectives, process controls, and automation design.
• Evaluating and prioritising candidate processes for automation, assessing business value, feasibility, and potential efficiency gains.
• Driving process mapping, redesign, and optimisation activities to simplify and standardise workflows prior to automation.
• Overseing the transition from legacy VBA macro automations to modern automation platforms, ensuring continuity and control adherence.
• Managing automation delivery governance through structured progress tracking, issue management, and milestone reporting.
• Maintaining delivery plans, task trackers, and dashboards to provide visibility of progress, dependencies, and performance metrics.
• Preparing and presenting updates and stakeholder communications, summarising achievements, risks, and value delivered.
• Facilitating collaboration between Business, Product, and Technology teams, ensuring coordinated delivery and continuous improvement of automation solutions.
• Supporting governance forums and decision‑making processes, ensuring that risks, actions, and dependencies are monitored and resolved effectively.

• Strong experience with UiPath and Power Automate, delivering automation solutions across web, Citrix, and desktop environments, understanding of AI/ML applications in automation.
• Skilled in preparing comprehensive Automation Design Documentation, testing approach planning and ensuring alignment between business requirements and technical design.
• Proven ability to work cross‑functionally with Business, Product, and Technology teams, translating business needs into automation‑ready, scalable solutions.
• Proficient in Jira, Confluence, Service Now, Lucid, and Smartsheet for project tracking, documentation, process mapping, and workflow management. Deep understanding of automation governance, delivery frameworks, and best practices within an agile software development environment.
• Commitment to maintaining high standards of quality, governance, and continuous improvement in automation delivery.

• Market competitive salary
• Opportunity to earn an annual bonus
• Great career growth and development opportunities in a global organization
• A flexible approach to work (hybrid model)
• Generous insurance (health, disability, life)
• Paid holidays, time‑off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)