Technical Lead – Digital Network Products

Technical Lead – Fixed Digital Network Products

Location:

Birmingham, Leeds, London, Manchester, Motherwell, Peterborough, Reading

Job Family:
Digital & Technology

Job Type: Full Time

Posted Date: 24-Apr-2026

Provide end‑to‑end technical leadership across Fixed digital network products, ensuring high‑quality design, delivery, and operation of services for residential and business customers. Span Lead‑to‑Cash and Trouble‑to‑Resolve journeys, aligned with digital end‑state architecture and TM Forum frameworks.

• Provide technical leadership across the Fixed product domain, ensuring alignment to digital end‑state architecture and TMF‑aligned Lead‑to‑Cash and service orchestration processes.
• Guide technical design and operational decisions for Broadband, TV over XGSPON, DOCSIS, and other Fixed network services.
• Quality assure technical designs, workflow automation, and orchestration delivered through tools like Itential, NSO, Appian and other internal tools.
• Actively participate in testing, proof‑of‑concepts, and validating designs on SDN controllers such as Cisco NSO, providing actionable guidance to delivery teams.
• Lead supplier delivery teams through KPIs and metrics, ensuring alignment with technical standards, security, and domain strategy.
• Oversee the adoption of Dev Sec Ops  tooling and CI/CD practices across the Fixed domain.
• Oversee products delivered using containerisation technologies (Docker, Podman, Kubernetes), and CI/CD practices across the Fixed domain.
• Drive cross‑team collaboration to ensure workflows, service orders, and orchestration align with TMF frameworks.
• Build, operate, and optimise Fixed digital network products using cloud platforms (GCP).
• Identify opportunities to leverage automation, AI/ML, and generative AI to create network plans, design artifacts, or accelerate service delivery.
• Contribute to or lead initiatives on dark NOCs, closed‑loop automation, and proactive operations.

• Strong network background, with hands‑on experience in Fixed telecom protocols and standards (ERPS).
• Experience working with workflow tools and automation (e.g., Itential, Appian, Siteflow) and understanding their role in the end‑to‑end service vision.
• Hands‑on experience with SDN controllers such as Cisco NSO, including hypothesis testing and defining design constraints.
• Experience in Dev Sec Ops  tooling, CI/CD, and modern software engineering practices.
• Proven experience managing delivery teams through KPIs and metrics.
• Hands‑on experience building digital network products, services, or capabilities on cloud platforms (preferably GCP).

• Experience leveraging generative AI to create network plans or design artifacts.
• Experience working on or delivering dark NOCs and closed‑loop automation.
• Familiarity with TSA regulations and measures.
• Involvement in TMF Catalyst projects.
• Experience with Red Hat Open Shift.
• Experience with Kong or F5 API gateways.

• Competitive salary and reward package.
• Broad benefits to support you and your loved ones.

Virgin Media O2 is an equal opportunities employer and is committed to removing bias and barriers for our people and candidates.