M365 Engineer

Full-time, Permanent

Location: UK-based with occasional travel to London and/or Peterborough (plus occasional international travel)

You’ll be joining our Microsoft 365 team, part of the wider Enterprise Technology function. We design, build and run the Microsoft 365 services used by colleagues across multiple regions, supporting thousands of users every day.

We work closely with teams across security, compliance, SharePoint, Power Platform and regional on‑prem teams. It’s a collaborative, distributed setup where everyone has ownership and a strong voice in how things are done. We care about getting the detail right, clean design, smart automation, and making sure what we build genuinely improves how people work.

We’re currently in the middle of an exciting phase, bringing our environment up to a modern baseline and setting the foundations to unlock more of the M365 platform.

In this role, you’ll help shape and improve a core platform that underpins how the organisation collaborates and operates. You’ll be hands‑on in building, supporting and evolving Microsoft 365 services, making them more secure, more resilient, and easier to use at scale.

You’ll also play a part in moving the platform forward, streamlining manual processes, improving standards, and helping the service move from simply “working” to being well‑engineered and future‑ready.

You’ll take ownership of Microsoft 365 services end‑to‑end from design through to BAU support and ongoing optimisation.

• Engineering and supporting core M365 services (Exchange Online, Teams, SharePoint Online, One Drive, Entra )
• Managing and improving tenant configuration, policies and standards
• Strengthening identity and security controls (Conditional Access, MFA, identity protection)
• Supporting compliance capabilities including retention, eDiscovery and audit
• Automating administration and reporting using Power Shell and Microsoft Graph
• Troubleshooting complex cross‑service issues and supporting 2nd/3rd line incidents
• Working closely with security, compliance, endpoints and architecture teams
• Contributing to technical designs, service improvements and roadmap delivery

Required:

• Proven experience supporting Microsoft 365 in an enterprise environment
• Strong hands‑on knowledge of Exchange Online, Teams, SharePoint Online/One Drive and Entra
• Good understanding of identity, access and security concepts (including MFA and Conditional Access)
• Solid Power Shell skills, with experience automating tasks
• Ability to troubleshoot complex technical issues across multiple services
• Comfortable working in a global, distributed team
• Clear communicator who can explain technical concepts simply
• Well organised, self‑sufficient and able to manage your workload
• Microsoft certifications (e.g. MS-102, Administrator Expert, SC-300)
• Experience with Microsoft Purview (compliance, retention, eDiscovery)
• Exposure to Power Platform (Power Automate, basic Power Apps)
• Experience in hybrid environments (Entra Connect)
• Knowledge of Microsoft Defender or advanced security tooling

• You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
• Your development matters, so access to our internal training provider – Bauer Academy, is a huge win.
• We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• You’ll have the opportunity for flexible working.
• And much more! Find the full details of our benefits here.

We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin colour, disability in our house.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long‑term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing