Programme Manager - Enterprise Services

Programme Manager – Enterprise Services

Function: Tech

Location: Hybrid, London or Peterborough

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The Programme Manager is responsible for leading and delivering change programmes across the Enterprise Services portfolio, with primary focus on Oracle HCM Cloud (Core HR, Payroll, Compensation, Performance & Goal, Recruiting, Digital Assistant) and connected HR SaaS. Embedded within the HRIS team and reporting to the Head of Enterprise Services, the Programme Manager partners with the HRIS Service Delivery Manager to plan, govern and execute end‑to‑end change across HRIS, SaaS solutions, Microsoft 365, end user compute and networking.

Core responsibilities include translating strategic priorities and Oracle releases into deliverable plans; managing RAID, budget and programme governance; coordinating internal teams and external implementation partners; and reporting progress, risks and benefits to Steer Cos and Tech leadership.

• Integrated Change Plan & Delivery:
  Accountable for the end‑to‑end Enterprise Services and HR Information System change plan, encompassing Oracle HCM and connected HR SaaS, SaaS solutions, Microsoft 365, end user compute and networking.
• Requirements Discovery & Definition:
  Lead end‑to‑end requirements capture including business, functional and configuration requirements through discovery workshops, partnering with analysts and implementation partners to translate needs into user stories, acceptance criteria and traceability through to design, build and test.
• Stakeholder Reporting & Governance:
  Run governance for Enterprise Services change – Steer Cos, working groups, decision logs and stage gates – and provide path‑to‑green reporting on progress, risks and benefits to HR, Tech, Finance and Exec sponsors.
• Programme Financial Management:
  Manage Enterprise Services programme budgets, forecasts and benefits cases; track spend against approved business cases and run change requests through Tech finance and procurement.
• Implementation & Delivery Partners:
  Responsible for managing change delivery through internal teams (including HRIS Delivery Partners led by the HRIS Service Delivery Manager) and external implementation partners, ensuring estimates, SOWs, scope, quality and timeliness are effectively governed.
• Risk, Issue, Defect & Compliance:
  Maintain a structured RAID for Enterprise Services programmes; ensure delivery meets UK GDPR, payroll and other regulatory controls, escalating to relevant service owners and Steer Co.
• Capacity Coordination for Change:
  Sequence programme demand against team and partner capacity – in agreement with the HRIS Service Delivery Manager for HRIS work – protecting BAU service and avoiding clashes with Oracle and other vendor release cycles.
• Integration & Data Delivery:
  Drive delivery of integrations and data flows between Oracle HCM, Microsoft 365, Identity, Finance, Talent and other Enterprise Services platforms, ensuring cutover, reconciliation and data quality are planned and signed off.
• Release‑Aware Programme Planning:
  Align roadmaps with Oracle HCM, Microsoft 365 and other vendor release windows so change is tested and deployed without destabilising live HR, Payroll, collaboration and core infrastructure services.
• Cross‑Functional Delivery & Improvement:
  Partner with HR, Payroll, Finance, Tech, Data, Risk and Comms on delivery, feeding…