Innovation Manager

The Role

As Innovation Manager, you'll sit at the intersection of consumer insight, product development, commercial strategy and technical innovation. Working closely with Commercial, Brand, R&D, Procurement and Supply Chain teams, you'll identify future market opportunities, develop commercially compelling product concepts and oversee their journey from initial idea through to successful product launch.

You’ll also act as a key customer-facing innovation expert, presenting category trends, emerging technologies and innovation strategies to retailers, brand partners and prospective customers. This role combines strategic thinking with hands‑on project leadership and offers significant exposure across the business.

• Own and develop the business-wide innovation pipeline across Brand and Private Label categories.
• Monitor global beauty, personal care and wellbeing trends to identify emerging consumer opportunities.
• Translate market insight into commercially viable product concepts.
• Build future product roadmaps aligned with customer and business objectives.
• Deliver trend presentations and innovation updates to internal stakeholders and customers.

• Partner with Commercial and Brand teams to identify growth opportunities.
• Lead customer innovation workshops and concept presentations.
• Develop compelling product solutions that address customer objectives.
• Support new business pitches, innovation showcases and strategic customer meetings.
• Represent Potter & Moore's innovation capabilities externally.

• Lead innovation projects from concept through feasibility, validation and market launch.
• Develop robust commercial business cases for new product opportunities.
• Work cross‑functionally to ensure products are technically achievable, scalable and commercially successful.
• Measure innovation performance and identify opportunities for continuous improvement.

• Maintain strong knowledge of cosmetic ingredients, formulation technologies and emerging product formats.
• Build relationships with ingredient suppliers, packaging partners and technology providers.
• Identify new technologies that strengthen the innovation pipeline.
• Support technical feasibility through close collaboration with the Innovation Chemist and R&D teams.
• Stay informed on regulatory, sustainability and ESG developments impacting future innovation.

• Manage, coach and develop the Innovation Chemist.
• Foster a collaborative, curious and commercially focused innovation culture.
• Encourage knowledge sharing across Commercial, Brand, R&D and Supply Chain teams.

• 5+ years’ experience in Innovation, Product Development, R&D or Technical Innovation within beauty, personal care or FMCG.
• Proven track record delivering successful products from concept through to commercial launch.
• Experience managing multiple innovation projects simultaneously.
• Previous customer‑facing experience presenting innovation concepts or category opportunities is highly desirable.
• Experience leading or mentoring technical teams is advantageous.

• Strong understanding of product development and innovation stage‑gate processes.
• Knowledge of cosmetic chemistry, formulation technologies and ingredient functionality.
• Ability to translate consumer insight into commercially successful products.
• Strong commercial awareness and strategic thinking.
• Excellent project management and organisational skills.
• Outstanding presentation and stakeholder engagement abilities.
• Confident working across technical, commercial and creative teams.

We’re looking for someone who is:

• Naturally curious with a passion for emerging consumer trends.
• Commercially minded with strong strategic thinking.
• Comfortable balancing creativity with technical feasibility.
• Collaborative and able to influence across multiple departments.
• Proactive, adaptable and energised by fast‑paced environments.
• Passionate about sustainability and continuous innovation.
• Motivated by ownership and delivering measurable business impact.

Innovation is at the heart of everything we do.…