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Dispatch Manager: Service Desk Orchestrator
Job in
Peterborough, Cambridgeshire, PE1, England, UK
Listed on 2026-07-10
Listing for:
Microbyte Solutions Ltd
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Microbyte Solutions Ltd in Peterborough is seeking a proactive Service Desk Coordination role overseeing ticket dispatch, prioritisation and queue health. You will work with engineers to assign tickets by skill and workload, and you will be the trusted voice updating clients.
The role requires organisational discipline, clear communication and ownership to keep the desk moving and client expectations met; salary £30k-£40k, full-time office-based.
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