Information Technology Support Specialist

Job in Peterborough, Cambridgeshire, PE1, England, UK

Listing for: SISL Global

Full Time position
Listed on 2026-07-20

Job specializations:

IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator

Salary/Wage Range or Industry Benchmark: 28000 - 34000 GBP Yearly GBP 28000.00 34000.00 YEAR

Provide Hardware and Operating Systems support for :

OS, Base Application configuration and issue resolution for remote customers:
Windows 10/11 Office 365 (Outlook, Word & Excel, Skype, Teams etc.),

Field Service personnel using Field Programming Units (FPU) laptop computers FPU Level 2 will remain with Solar. FSO L1 duty will only be to install the base image and then reach out to Solar L2 team to do the required configuration.

Perform hardware/software support and issue resolution for customers.

Troubleshoot and resolve VPN connectivity issues for customers.

Perform remediation on patching issues to ensure compliance with security standards.

Required qualifications

At least 2
-3 years experience working in a customer support environment using a ticketing system.

Working knowledge of OS platforms

Experience troubleshooting and resolving IP communication issues for customers.

At least 4-5 years’ experience troubleshooting software issues and performing repairs down to the registry level.

Highly proficient in both spoken and written English and Local language

#J-18808-Ljbffr

Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
View / Apply for Jobs
Matching My Jurisdiction