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IT Service Desk Pro — 1st/2nd Line Support
Job in
Peterborough, Cambridgeshire, PE1, England, UK
Listed on 2026-07-24
Listing for:
Carter Jonas LLP
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Carter Jonas LLP in Peterborough is hiring an IT Service Desk Analyst to join a friendly IT team. You will deliver 1st and 2nd line support for Microsoft 365, end‑user devices, business applications, and connectivity, helping to maintain a secure and efficient IT environment.
The role emphasizes strong customer service, proactive problem solving and continuous improvement. You'll work with a small team, handle incidents, support onboarding, and contribute to ITSM processes across the UK offices.
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