Performance Insights Assurance Manager

• Lead the development and delivery of performance intelligence, risk insight, and management reporting across the IMRDS Alliance
• Establish, manage, and monitor alliance KPIs, performance measures, and intervention thresholds
• Provide actionable performance insights and analytics to support proactive decision making and risk mitigation
• Develop and maintain key risk indicators and performance assurance frameworks
• Ensure operational performance data is accurate, trusted, timely, and aligned across the wider business
• Partner with senior leaders to identify opportunities to improve performance, reduce risk, and strengthen governance
• Deliver performance reporting focused on business priorities, risks, opportunities, and strategic objectives
• Provide robust challenge and recommendations to improve data compliance, performance management, and operational delivery
• Lead continuous improvement initiatives across systems, reporting tools, and business processes
• Identify opportunities for automation and digital innovation to improve efficiency and reporting capabilities
• Support and influence business change initiatives, system enhancements, and transformation programmes, including SAP-related developments
• Build strong stakeholder relationships across the alliance, facilitating collaboration and driving a high-performance culture
• Lead, motivate, develop, and coach team members to maximise performance and capability

• Significant experience in performance management, business assurance, reporting, or operational intelligence environments
• Proven experience developing and implementing KPI frameworks, governance processes, and performance reporting structures
• Strong analytical skills with experience transforming complex datasets into actionable business intelligence
• Experience leading continuous improvement initiatives using Lean, process improvement, or operational excellence methodologies
• Proven ability to identify business risks and drive mitigating actions through data-led insights
• Experience working with reporting tools, business intelligence platforms, and enterprise systems
• Strong understanding of data quality, governance, compliance, and assurance principles
• Demonstrable experience influencing senior leadership teams and supporting executive-level decision making
• Experience leading, coaching, and developing high-performing teams
• Knowledge of utilities, infrastructure, engineering, or operational sectors advantageous
• Experience supporting large-scale business transformation, system implementation, or change programmes desirable
• Strong strategic thinking and analytical capability
• Excellent leadership and people development skills
• Ability to translate complex data into meaningful business insights
• Strong stakeholder management and influencing skills at all levels of an organisation
• Ability to challenge constructively and drive positive change
• Excellent communication and presentation skills
• Strong problem-solving and continuous improvement mindset
• Ability to balance operational priorities with long-term strategic objectives
• Passion for data integrity, governance, and performance excellence
• Right to work in the UK

Demonstrates expertise in performance management, KPI framework development, and operational intelligence, with a strong focus on data integrity and governance. Proven ability to lead teams, drive continuous improvement initiatives, and influence senior leadership through actionable insights.

• Performance Management
• KPI Framework Development
• Data Governance
• Continuous Improvement Initiatives
• Stakeholder Management

• Performance Reporting
• Data Analysis
• Risk Mitigation
• Business Intelligence
• Lean Methodology
• Operational Excellence
• Data Quality Assurance
• Change Management
• SAP Systems
• KPI Development

• Leadership
• Coaching
• Strategic Thinking
• Communication
• Problem-Solving

• Utilities
• Infrastructure
• Engineering
• Operational Sectors
• Business Transformation

• Reporting Tools
• Business Intelligence Platforms
• Enterprise Systems