Associate Cloud FinOps Manager

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.

We’re proud to share our story and Make Amazing Happen at CDW.

The Associate Cloud Fin Ops Manager plays a key mid-tier role in supporting the financial and operational performance of CDW’s small to mid-tier customer accounts. This position focuses on developing and maturing Fin Ops capabilities while supporting senior Cloud Fin Ops Managers in delivering governance, analytics, optimisation strategies, and value‑led customer engagement.

The role contributes to continuous improvement through detailed analysis of cloud expenditures, identifying cost‑saving opportunities, supporting forecasting and budgeting processes, and helping customers adopt best practices. While guidance will be provided, the Associate Cloud Fin Ops Manager is expected to demonstrate growing independence and ownership of customer deliverables, ensuring strong financial stewardship across assigned accounts.

• Sales Support:
  Collaborate closely with our sales organisation in pre‑sales activities to drive new business opportunities. Support sales teams by providing technical insight, baseline analyses, and introductory Fin Ops materials.
• Assist in crafting proposal content that highlights the value of Cloud Fin Ops for small to mid‑tier customers.
• Strategic Planning:
  Support senior team members in developing cloud financial strategies tailored to small and mid‑tier clients. Assist in establishing governance frameworks that ensure effective cost control and value realisation.
• Customer
  
  Collaboration:
  
  Engage with customers to understand their cloud usage patterns, cost drivers, and business goals. Provide analysis and recommendations that help optimise costs and improve visibility.
• Technical Advice:
  Contribute to optimisation initiatives by helping analyse resource utilisation, configuration efficiency, tagging hygiene, and commitment strategies.
• Advanced Analytics Support:
  Assist in producing usage trend analysis, anomaly detection, forecasting support, and cost modelling for customer accounts.
• Reporting & Dashboards:
  Prepare and maintain financial reports, dashboards, optimisation summaries, and KPI metrics for assigned accounts.
• Training & Education Support:
  Help create training materials and support senior team members in delivering Fin Ops education workshops to customers.
• Relationship Building:
  Build strong working relationships with customer contacts, partner teams, and internal stakeholders to ensure collaborative engagement.
• Event Participation:
  Attend internal and customer‑facing sessions to support the promotion of CDW’s Cloud Fin Ops capability.
• Product Development Support:
  Contribute ideas and operational insight to help improve and mature CDW’s Cloud Fin Ops services.
• Continuous Learning:
  Stay informed on cloud pricing, industry trends, optimisation techniques, and emerging Fin Ops disciplines including Green Ops, SaaS optimisation, SAM, and ITAM.
• General Responsibilities:
  
  Perform duties as required by the evolving needs of customer accounts and CDW’s service model.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

• Solid experience working with cloud technologies across AWS, Azure, or Google Cloud, with an understanding of how…