Technical Consultant - Secure Networking

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.

We’re proud to share our story and Make Amazing Happen at CDW.

The role of a Technical Consultant at CDW involves consulting, designing, planning, and implementing complex technical projects. The Technical Consultant supports the Sales and Solutions teams by providing technical expertise when required.

They are responsible for delivering implementation services across a wide range of clients and technologies, acting as a mentor and technical escalation point, and creating technical documentation. The role also includes ensuring projects are completed within agreed time, quality, scope, and cost parameters, and continuously seeking opportunities for self-improvement and innovation.

• Design and deliver implementation services across a wide range of clients and technologies.
• Acts as a mentor and technical escalation point in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures.
• Working collaboratively with Sales, Projects Practice, Pre-Sales, Customers and other parties as required.
• Creation of technical documentation as and when required.
  • Low Level Designs
  • Statement of Works (SoW)
• Involvement and running of project design workshops.
• Presenting back technical documentation to customers.
• Renew/upgrade required certifications.
• Takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters.
• To assist in the design of Proof of Concept to support the delivery of a solution.
• To create/support the creation of test documentation and test scenarios.
• Ensures personal and business objectives and set KPI targets are met or exceeded.
• Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement.

• Demonstrable skills and knowledge in relevant technology area.
• Professional certifications eg., Cisco CCNP, MS PL900, MS AZ204.
• Quality focused with excellent attention to detail.
• Excellent communication skills.
• Ability to effectively manage own time.
• Ability to develop and build relationships with a range of stakeholders.
• Works well as part of a team and can be self-motivated when required.
• Continually looks for opportunities for self-improvement and innovation.
• Be eligible for Security Clearance.

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision‑making. You don’t need to be an expert today;

what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We…