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IT Service Desk Analyst: 1st​/2nd Line Support Onsite

Job in Cambridgeshire and Peterborough, Peterborough, Cambridgeshire, PE1, England, UK
Listing for: Mackenzie Jones IT
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 30000 - 35000 GBP Yearly GBP 30000.00 35000.00 YEAR
Job Description & How to Apply Below

Mackenzie Jones IT is seeking a technically capable IT Service Desk Analyst with 1st and some 2nd line IT support experience to join the Business Systems team of a leading international organisation in North Cambridgeshire.

The role involves hands-on support across Microsoft 365, cloud services, Windows devices, business applications, user account administration and end-user infrastructure, and managing incidents and service requests to resolution.

Join us at Mackenzie Jones IT as our next IT Service Desk Analyst: 1st/2nd Line Support Onsite in Cambridgeshire and Peterborough, England, United Kingdom.

As a IT Service Desk Analyst: 1st/2nd Line Support Onsite, you will play an important part at Mackenzie Jones IT in Cambridgeshire and Peterborough, England, United Kingdom.

We invite applications for the IT Service Desk Analyst: 1st/2nd Line Support Onsite position located in Cambridgeshire and Peterborough, England, United Kingdom.

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