Customer Order Management Representative - Level II

Order Management Representative - Peterborough
We're looking for a sharp, organized Customer Order Management Rep to join the team in Peterborough. If you have experience in manufacturing or engineering and see an order through from start to finish, we want to hear from you.

Pay: £14-15 per hour

Duration: 12-month initial contract (likely to extend).

Location:

Peterborough (Onsite for training, then moving to 3 days office / 2 days remote).

The Role
You'll be the single point of contact for your assigned accounts, managing the entire order lifecycle.

Own the Process:
From order entry and tracking to final delivery.

Solve Problems:
Handle customer inquiries and resolve shipping or quality issues.

Stay Compliant:
Ensure all export and shipping documentation is 100% accurate.

Collaborate:
Work closely with the warehouse, factory, and logistics teams.

What We're Looking For

Experience:

2+ years in Order Management or Customer Service.

Industry Background:
Experience in manufacturing or engineering is a must.

Tech Savvy:
You're comfortable with technical products and complex systems.

Great Communicator:
You can keep customers informed and teams aligned.

Apply today!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business