Service Centre Manager & Drain Camera Repair Specialist

Overview

C J Kelly International Ltd is a leading supplier of trenchless pipe repair and drainage technologies across the UK. We represent global brands including Vivax, Picote, Milwaukee, Trelleborg, and more. We are expanding our service and repair centre to provide first-class customer support for our continued growth.

We are seeking a highly skilled individual to head up our Service Centre. This role combines hands-on technical repair work with leadership and management responsibilities. The successful candidate will diagnose, repair, and maintain drain cameras alongside other specialist equipment. You will also manage the day-to-day running of the service centre, ensuring efficiency, quality standards, and customer satisfaction.

• Diagnose and repair drain camera systems and associated inspection equipment. (additional training will be provided)
• Service and maintain a range of trenchless and drainage tools.
• Manage and oversee the Service Centre operations, including workflow, parts ordering, and scheduling.
• Lead and develop the service team, ensuring high standards of technical support.
• Provide technical advice to customers, both remotely and in person.
• Implement and maintain health, safety, and compliance standards.
• Report regularly to company directors on service performance and customer feedback.

• Proven technical experience in repairing drain camera systems (preferred, additional training can be provided).
• Strong knowledge of drainage inspection equipment and related technologies.
• Previous management or supervisory experience.
• Ability to lead a small team and take ownership of the service centre function.
• Strong communication and organisational skills.
• Customer-focused approach with attention to quality and detail.

• Competitive salary (dependent on experience).
• Opportunity to build and shape our service centre as a key department within the business.
• Ongoing training and development with leading global brands.
• Long-term career progression in a growing company.

Please send your CV and a cover letter detailing your relevant experience to with the subject line "Service Centre Manager Application".