Building Services Manager

A place to make things happen

Location:

Peterborough, Hybrid with travel around the East region and other Accent offices as required. Salary: £58,953 per annum (including essential user car allowance). Permanent, 35 hours per week, Monday Friday 9am to 5pm, on call rota. We believe everyone should have a safe and affordable place to call home. Its this belief that drives everything we do and inspires us to go above and beyond for our customers.

We pride ourselves in understanding their needs and delivering the best customer service, every time. About the role As our Building Services Manager, youll play a vital role in shaping the quality of life for thousands of customers by ensuring our properties are well-maintained, compliant, and delivering value for money. Youll lead and inspire a regional team responsible for delivering responsive and void maintenance services.

Acting as the technical lead, youll:
Oversee health and safety compliance, including HHSRS and Awaabs Law. Manage contractor performance and ensure service delivery meets high standards. Drive value through effective contract management and leaseholder consultation. Use your expertise in buildings, construction, and Schedule of Rates (SORs) to influence decisions and improve customer outcomes. Your leadership will directly impact customer satisfaction and safety, making a real difference to the communities we serve.

Why join us? This is more than a management role its a chance to lead with purpose. At Accent, youll find a place to lead, a place to grow, and a place to make a lasting impact. Your decisions will help keep homes safe, improve customer experiences, and shape the future of our maintenance services. Salary The spot salary for the Building Services Manager post is £57,703 per annum for applicants who fully meet the requirements of the post.

If youre still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. Youll also receive an essential user allowance starting at £1,250 per annum. About you HND/HNC or a similar professional qualification (e.g., City & Guilds) or substantial experience in property management.

Strong communication skills, including the ability to write clear and concise reports. Proficiency in MS Office and other relevant software for property management. Problem-solving skills with a track record of resolving complex construction and maintenance issues. Leadership and team management experience within a construction or property maintenance environment. Knowledge of current legislation concerning landlords obligations and health and safety in property maintenance.

Understanding of leaseholder consultation processes and relevant legislation, such as the Party Wall Act. Excellent customer care skills with a commitment to equality, diversity, and inclusion. This role requires extensive traveling across our Accent sites and estates and so a full UK driving license and access to a vehicle is required The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed.

Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. Youll learn more about the role and team, and well get to know you your experience, goals, and what you bring. Planned date: 23 rd July via Teams.

Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 29 th July at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, youll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in…