Maintenance Surveyor

Salary: £43,459 per annum (plus car allowance)

Location:

Hybrid, Peterborough & surrounding areas with occasional travel to other Accent Offices.

Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.

As a Maintenance Surveyor, you’ll deliver repairs and voids maintenance services for properties in your allocated patch, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.

The role is a mixture of site visits and desk‑based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make‑up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You’ll also uphold our Empty Homes (Voids) standard to deliver first‑class quality homes in a timely manner.

In line with Awaab’s Law, you’ll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health‑related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.

Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent’s mission of providing quality homes and services.

To view/download a full Maintenance Surveyor job description please  .

The spot salary for the Maintenance Surveyor post is £43,459 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

You'll also receive an additional essential user car allowance starting at £1,250 per annum.

You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction,an understanding of building design, building fabrics and associated life cycles, plus a strong understanding of contract performance and budget management. You’ll have a strong customer focus, great communication skills,an ability to interpret building legislation and use operational software for property management. As you’ll be travelling around our different sites, you’ll also need a full UK driving licence and access to a vehicle.

The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening , before an offer is confirmed.

We want your candidate experience to reflect who we are
-aplace to grow, a place to thrive, a place to be you.

A Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned date:
Tuesday 24th November via Teams