Senior Head of Legal Residential Property

Senior Head of Legal Residential Property

Senior Head of Legal Residential Property - Peterborough, UK

The firm is seeking a motivated and experienced Qualified Solicitor (5+ PQE) to manage their Property Litigation department. You will be responsible for overseeing departmental strategy, operations, and performance, while providing technical and operational support and ensuring the team delivers exceptional client service.

• Developing, implementing, and reviewing a department strategy to support the wider company strategy.
• Formulating, agreeing, and delivering annual departmental budgets.
• Networking internally to build contacts and generate cross-referrals.
• Managing recovery of cash and aged debtors.
• Developing, maintaining, and reviewing monthly departmental KPIs and performance reporting.
• Ensuring department audits are successfully passed.
• Servicing clients in line with company policies and procedures.
• Delivering market-leading levels of customer service and communication.
• Ensuring technical competence through training, support, and succession planning.
• Understanding and managing departmental risks.
• Promoting the company vision and values.
• Continually improving systems and processes to increase efficiency, enhance client experience, and reduce risk.
• Assisting with recruitment within the Property Litigation department.
• Liaising with HR regarding departmental training requirements.
• Providing technical and operational support to the department as required.
• Working with HR to ensure all probation periods are effectively managed.

• Qualified Solicitor or equivalent with 5+ years PQE
  .
• Strong analytical skills with the ability to handle complex and multiple caseloads.
• Proven experience in managing a department.
• Accuracy, attention to detail, and strong organisational skills.
• Excellent leadership and relationship-building skills.
• Ability to influence and drive mindset change at all levels.
• Proven track record of external networking and the ability to increase workflow for the team.