Parts Supervisor Audi

About Us:

As part of a team of approximately 700 colleagues at the Vindis Group, you will contribute to a business that places customer excellence, operational standards and employee development at the heart of its strategy. We are proud of our heritage and ambitious about our future; our continued success is built upon a High Performance Culture that values professionalism, accountability and collaboration.

• Drive Our Brand –Enjoy our Employee Car Scheme after a qualifying period, with no deposit required. Experience the joy of driving our brand products at remarkable prices.
• Celebrate You –Take your birthday off with Paid Birthday Leave
  - On us!
• Family First –Benefit from our Family Friendly policies, including enhanced Maternity and Paternity packages.
• Stay Healthy –Our enhanced Sick Pay ensures you’re taken care of when you need it most(based on length of Service).
• Wellbeing At Your Fingertips
  - Access to our 24/7 Employee Assistance Programme, for quick and easy Online GP services, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeingservices.
• Peace Of Mind –Enjoy a life Assurance policy at no cost, bringing peace to you and yourloved ones.
• Exclusive Discounts –Take advantage of employee discounts on parts, vehicle MOT’s/Servicing,and vehicle purchases; as well as access to lifestyle and retail discounts through our Salary Extras platform.
• Growour Team
  -Earn a financial reward if you successfully refer a friend.
• Develop with Vindis
  - Access to vast training resources, including: access to the Volkswagen Group UK National Learning Centre and Brand Accreditation Pathways.
• Performance Recognition
  - We provide a competitive bonus scheme associated with thisrole.

As a Parts Supervisor, you will be an integral member of the Aftersales Team. Your key responsibilities will include:

• Managing the stock of the Parts department meticulously, inclusive of accuracy and obsolescence.
• Identifying opportunities to improve the efficiency and performance of the department.
• Ensuring accurate perpetual stock takes are undertaken.
• Overseeing and supervising a small team of Parts Advisors, with respect to workload and quality controls.
• Being integral in championing and maintaininga culture of customer service excellence.
• Delivering upon the aftersales process as per the training, guidance and expectations given.
• Maintaining documentation and electronic records in a complete and accurate manner,ensuring attention to detail with all administrative tasks.
• Ensuring compliance with Brand and audit standards.
• Developing effective working relationships with the wider aftersales team to ensure that the‘flow’ of information between departments (service, parts & workshop) is timely, accurate, clear and consultative.
• Effectively utilising the tools and resources available to you to become a specialist in your area.
• Previous experience in a senior role within a Parts department, ideally in the automotive industry.
• Excellent attention to detail, along with strong organisational skills and the ability to consistently meet deadlines.
• Proficient in using
  
  Data Management Systems.
• Demonstrable experience of managing and controlling key KPI's.
• Full UK driving licence
• Direct experience asa Parts Supervisor, within the automotive industry.
• Brand Accredited

We look forward to receiving your application and hope to be able to welcome you as ateam member within the Vindis Group in the near future.