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Operations & Service Delivery Leader
Job in
Peterborough, Cambridgeshire, PE1, England, UK
Listed on 2026-09-01
Listing for:
ICE - Industrial Cleaning Equipment
Full Time
position Listed on 2026-09-01
Job specializations:
-
Management
Operations Management, IT Project Manager
Job Description & How to Apply Below
ICE is seeking an experienced Operations Manager to oversee day-to-day performance and coordination across the Service Delivery team, including Helpdesk, Scheduling, and Parts. The role combines strategic oversight with hands-on leadership to ensure high customer satisfaction and SLA compliance.
You will lead the Service Delivery Managers and work with management to drive continuous service improvements across all support functions and key accounts.
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