Hard Services Facilities Manager

Location: Based at one of our sites in London, East Anglia, Cambridge or Middlesex, with regular travel between locations

Salary: London £67,073, all other locations £65,288

Flexible working: Full-time, 36 hours per week (London) or 37 hours per week (all other locations). This is a site-based role with no home working, although flexible start and finish times are available. Occasional weekend working (approximately once per quarter) is required to support planned site shutdowns, with time off in lieu and accommodation provided where necessary.

MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing and assessing intelligence, then work with a range of partners, including MI6 and GCHQ, to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations on how to keep themselves safe.

A role in MI5 means you'll undertake unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security.

As our Hard Services Facilities Manager, you’ll oversee the delivery of high-quality service management and maintenance across key parts of our property portfolio. You’ll work closely with fellow technical managers to evaluate and implement technical solutions to a range of issues, from physical and structural matters to mechanical systems. In doing so, you’ll help ensure the resilience of our secure facilities as well as the safety of those working within them.

Managing a team of 8 to 12 experienced engineers, you’ll provide technical leadership across our sites. Day-to-day, you’ll work with these teams and key stakeholders to ensure we deliver a joined-up, reliable facilities management service. You’ll also regularly engage with our facilities management partner, maintaining a positive working relationship and ensuring all voices are heard. Through robust technical discussions, you’ll influence decision-making, challenge assumptions and drive the best outcomes.

As part of a wider team of facilities managers, you’ll contribute to delivering high levels of customer service across MI5. In short, this is an exciting, unique and vital role, offering plenty of variety and opportunities for collaboration.

You’ll have significant and demonstrable experience in hard services facilities management at a senior level, with technical expertise across mechanical, electrical and plumbing systems. Alongside a degree in a relevant discipline, such as engineering, mechanical engineering, electrical engineering or a related field, you’ll bring a solid technical foundation to the role. Experience managing a multi-million-pound facilities management contract through a strategic supplier partner is essential.

You’ll also hold a full UK driving licence.

As a senior leader, you’ll have experience leading and developing teams within this field. Collaborative, adaptable and intuitive, you’ll be confident liaising with people at all levels of expertise and developing effective working relationships with colleagues, customers and suppliers. A proactive and strategic approach to asset management comes naturally to you. And, of course, you’ll be committed to continuous improvement and operational excellence in all that you do.

Upon joining, an extensive two-week induction programme will introduce you to our estates, including opportunities to meet team members, visit different sites, and engage with customers and supplier partners.

Throughout your career with us, you’ll be encouraged to further develop your own skills and abilities.…