Operations Manager

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range £38,000 - £62,000

Job Description Are you an experienced manager, adept at leading and developing teams?

Would you like to work in a role that makes a positive impact on people and their communities?

Consider the role of an Operations Manager at Reed in Partnership !

Please note, internal applications close will close on the 12th October 2026 .We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

Internal applications for this role close on

Who we are:

Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.

Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce.

What is the role about?

The Operations Manager is directly responsible for the effective performance of a number of offices and/or contracts. This includes ensuring that all actions are taken to ensure these contracts are delivered within budget and to agreed quality standards.

Through remote, direct and indirect management, the Operations Manager should ensure adequate workflow issues are addressed and milestones necessary for the participants journey (s) are achieved.

Just some of your day-to-day responsibilities will include:

People Motivation, Coaching and Development Operations Managers ensure the smooth running and productive dynamics of their teams by acting as a lynchpin between all key individuals and teams behind/within the participant1s journey to Employment.

Performance Management and delivery

Operations Managers manage their teams by monitoring all elements of the sales management process, motivating, ensuring and supporting co-members to perform effectively their roles in supporting participants into and sustaining in employment.

Relationships and Stakeholder Management Operations Managers develop and maintain professional relationship with internal stakeholders as well as with employers and wider Employer organisations.

Finance and Facilities Operations Managers are responsible for the management of financial resources and facilities within their remit.

Quality and Continuous Improvement Operations Managers are responsible for the continuous improvement at the team level and contribution of continuous improvement at the organisational level.

What’s in it for you?

Alongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities.

You will have access to the range of Reed in Partnership benefits, which include:25 days annual leave (pro-rata for part time) plus statutory bank holidays

Reed…