General Manager - Weston Homes Stadium

£55,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

An inspirational and commercially driven General Manager to lead the delivery of an exceptional food and beverage offering and outstanding guest experience. You will work closely with the client to deliver their vision, drive innovation and continuously improve service standards, while leading, developing and retaining a large, high-performing team. With full commercial accountability, you will oversee budgets, forecasts and operating costs, identifying opportunities to drive revenue, increase spend per transaction and ensure operational excellence.

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

• Develop and deliver strategic and tactical plans in collaboration with the client, Operations Director and key Levy stakeholders.
• Monitor competitor activity and market trends, identifying opportunities for innovation, improvement and business growth.
• Oversee the day-to-day operation, ensuring exceptional food quality, service standards and consistent guest experiences across all departments.
• Drive a strong guest-focused hospitality culture, using client and customer feedback to continually improve the offering.
• Lead the delivery of operational projects, including capital investment, innovation and continuous improvement initiatives.
• Maintain high standards of health and safety, brand compliance, operational readiness and effective supplier relationships.
• Lead, recruit, develop and retain a high-performing fixed and variable workforce, ensuring effective staffing plans for all events.
• Drive team engagement, performance management, succession planning, training and development across all departments.
• Take full financial accountability for venue performance, including budgets, forecasts, P&L, operating costs and profitability.
• Analyse business performance and identify commercial opportunities through product development, increased spend per transaction and improved cost management.

• Minimum 5 years’ senior F&B management experience within a multi-site operation, ideally in a stadium, arena or entertainment environment.
• Proven ability to lead large operational teams and manage a diverse portfolio of outlets and business functions.
• Strong leadership skills with a passion for developing, motivating and retaining high-performing teams.
• Passionate about food, hospitality and delivering exceptional customer experiences within brand guidelines.
• Experience managing client relationships, influencing senior stakeholders and communicating effectively at all levels.
• Proven experience delivering projects, leading change and driving continuous operational improvement.
• Strong commercial awareness, including previous P&L accountability, financial management and problem-solving skills.
• Confident, adaptable and resilient,…