Digital Communications Officer

Location:

Hybrid, Bradford or Peterborough
Salary: £30,727 per annum
Permanent, 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

Are you someone who sees the story behind every moment? Do you love creating content that connects with people in a genuine, meaningful way? At Accent, we’re looking for a Digital Communications Officer who’s ready to get out into the community, capture authentic stories, and help us take our digital presence to the next level.

This is more than a desk-based role - it’s about being out and about, meeting customers, sharing their experiences, and bringing our values to life through engaging, creative content.

What you’ll be doing

Managing our day to day social media channels and website
Creating fresh, engaging content, from filming in the community to crafting compelling posts and stories
Sharing real customer and Accent stories that reflect who we are and what we stand for
Developing and delivering innovative social media strategies that grow engagement and reach
Keeping our website dynamic, accessible, and informative for customers and stakeholders
Taking a project mindset, seeing the bigger picture and following ideas through from concept to delivery
Trying new formats, trends, and approaches to keep our content evolving

Salary

The spot salary for this post is £30,727 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

Proven experience managing organisational social media platforms
Experience creating engaging digital content across multiple formats, including video and imagery
Ability to create, edit and publish multimedia content using relevant tools and software
Experience using Content Management Systems (CMS) to update and maintain website content
Strong understanding of website analytics (e.g. Google Analytics) and ability to use data to inform decisions
Knowledge of Search Engine Optimisation (SEO) and applying best practice to digital content
Excellent copywriting and editing skills, with the ability to tailor tone and messaging for different audiences
The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed.

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 6th or 7th July via Teams.

Stage 2: A Place to Show Your Strengths

You'll deliver a role related presentation and have a final behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.

Planned date: 17th July at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a…