Digital Communications Officer

Location: Hybrid, Bradford or Peterborough

Salary: £30,727 per annum

Employment status: Permanent, 35 hours per week, Monday – Friday 9am-5pm

The spot salary for this post is £30,727 per annum for applicants who fully meet the requirements of the post. If you are still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

Thousands of families across the country rely on our client for a safe, affordable home. As the housing crisis deepens, the work they do has never been more important.

It is this belief – that everyone deserves a place to call home – that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

We are looking for a Digital Communications Officer who is ready to get out into the community, capture authentic stories, and help take their digital presence to the next level.

This role is more than a desk‑based position. It involves being out and about, meeting customers, sharing their experiences, and bringing their values to life through engaging, creative content.

• Managing day‑to‑day social media channels and website
• Creating fresh, engaging content, from filming in the community to crafting compelling posts and stories
• Sharing real customer and organisational stories that reflect who they are and what they stand for
• Developing and delivering innovative social media strategies that grow engagement and reach
• Keeping the website dynamic, accessible, and informative for customers and stakeholders
• Taking a project mindset, seeing the bigger picture and following ideas through from concept to delivery
• Trying new formats, trends, and approaches to keep content evolving

• Proven experience managing organisational social media platforms
• Experience creating engaging digital content across multiple formats, including video and imagery
• Ability to create, edit and publish multimedia content using relevant tools and software
• Experience using Content Management Systems (CMS) to update and maintain website content
• Strong understanding of website analytics (e.g. Google Analytics) and ability to use data to inform decisions
• Knowledge of Search Engine Optimisation (SEO) and applying best practice to digital content
• Excellent copywriting and editing skills, with the ability to tailor tone and messaging for different audiences

The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed.

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through the benefits platform to help your money go further
• Future‑focused benefits – Access to Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary
• Family‑friendly policies – Enhanced parental leave, flexible working options, and support for work‑life balance
• Career development – From Stepping into Management and Management Essentials training to the Leadership Academy, apprenticeships, and more – they’ll help you grow and succeed

Equal Opportunities: We are an equal opportunity employer and committed to diversity and inclusion. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, disability, or any other protected characteristic.

Reference:

-229 277