Digital Communications Officer

A place to create moments that matter

Location:

Hybrid, Peterborough or Bradford

Salary: £30,727 per annum

Permanent, 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief – that everyone deserves a place to call home – that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

• Managing our day to day social media channels and website
• Creating fresh, engaging content, from filming in the community to crafting compelling posts and stories
• Sharing real customer and Accent stories that reflect who we are and what we stand for
• Developing and delivering innovative social media strategies that grow engagement and reach
• Keeping our website dynamic, accessible, and informative for customers and stakeholders
• Taking a project mindset, seeing the bigger picture and following ideas through from concept to delivery
• Trying new formats, trends, and approaches to keep our content evolving

The spot salary for this post is £30,727 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

• Proven experience managing organisational social media platforms (e.g. Facebook, Linked In, Instagram)
• Experience creating engaging digital content across multiple formats, including video and imagery
• Ability to create, edit and publish multimedia content using relevant tools and software
• Experience using Content Management Systems (CMS) to update and maintain website content
• Strong understanding of website analytics (e.g. Google Analytics) and ability to use data to inform decisions
• Knowledge of Search Engine Optimisation (SEO) and applying best practice to digital content
• Excellent copywriting and editing skills, with the ability to tailor tone and messaging for different audiences

The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed.

We want your candidate experience to reflect who we are – a place to grow, a place to thrive, a place to be you.

A Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned date: 6th or 7th July via Teams.

You’ll deliver a role related presentation and have a final behavioural and scenario-based interview focused on how you apply your knowledge to real‑life situations. You’ll be asked to complete a Congruity Questionnaire in advance.

Planned date: 16th July at our Peterborough office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.

Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.

Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.

Future‑focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.

Family‑friendly policies – Enhanced parental leave, flexible working options, and support for work‑life balance.

Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

This is more than a job – it’s a place where you can make an impact, feel valued, and be…