Head of B2C Operations & Commerce

Position: Head of B2C Operations & Live Commerce (Permanent)
Salary:
Competitive, with performance-related bonus
Industry: Fashion / Online Retail

Our client based in Peterborough are a fast-growing group of fashion companies with a 10-year track record and an established online retail presence. Their business continues to scale year on year, and 2026 marks an exciting next phase as we expand into online live-selling and new B2C opportunities.

They are now looking for a dynamic, entrepreneurial leader to head up our B2C operations and play a pivotal role in shaping the future of the business.

The Role

This is a senior, hands-on role heading up their online store and building a team to launch live-commerce operations. You will oversee the day-to-day running of the business while also building and launching an entirely new live-selling arm from the ground up.

Key responsibilities include:

* Overseeing online retail operations, including stock uploads, product launches, buying, and merchandising

* Managing and developing marketing activity to drive growth

* Taking ownership of operational processes and performance, and delivering agreed revenue targets

* Launching and scaling a new online live-selling channel

* Recruiting, building, and managing a live-selling team

* Developing strategy, structure, and workflows for this new business segment

* Working closely with senior stakeholders to drive commercial growth

About You

This role would suit someone who thrives in a fast-paced, start-up-style environment and enjoys both strategy and execution.

You are likely to be:

* Lively, energetic, and commercially minded

* Entrepreneurial, with a “build and grow” mindset

* Experienced in online retail, buying, e-commerce, or fashion operations

* Confident managing teams and taking ownership of results

* Passionate about fashion and digital retail

* Comfortable wearing multiple hats in a growing business

Experience with live-selling, social commerce, or content-led retail is a bonus, but not essential.

Why Join their team?

* Be part of a well-established business with a start-up feel

* Play a key role in launching an entirely new revenue stream

* Competitive salary with bonus structure

* Opportunity to grow alongside the business

If you’re looking for a role where you can truly make your mark and help shape the future of a fashion business, we’d love to hear from you.

Working schedule:

Monday to Friday (phone number removed) pm

Training will be provided and based in Corby (NN18) 6weeks.

Job Type: Permanent