Store Colleague

Store Colleague

£12.71 per hour (Part‑time).

Location:

1, Bourges Retail Park, Bourges Boulevard, Peterborough, Cambridgeshire, PE 1 1NG.

Hours:

Part‑time, 16 hours per week.

Contract type:
Permanent.

Are you passionate about pets and delivering brilliant customer service? Join us as a Store Colleague and be right at the heart of our pet care centres, creating exceptional experiences that keep our customers coming back. This is a fantastic opportunity for someone looking to build a long‑term career with us. As a permanent role with contractual hours, we are looking for individuals committed beyond short‑term availability.

As a Store Colleague you’ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You’ll build strong customer relationships, enhancing their experience with us. We’re seeking motivated, energetic individuals to join our team in a customer‑focused, target‑driven retail environment. Availability across 3‑4 days per week, including Monday, Tuesday and weekends, is required.

Shifts run from early starts at 6:30 am to late finishes at 8:30 pm. Morning shifts will play a key role in setting the store up for success, including supporting deliveries and stock processing.

• Outstanding Customer Service:
  Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication
  
  Skills:
  
  Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
• Effective Problem‑Solving:
  Skilled in addressing customer questions and resolving issues quickly and efficiently.
• Eagerness to Learn: A keen interest in ongoing learning and professional development.
• Target Focus:
  Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
• Team working:
  Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
• Flexibility:
  Flexible to work shifts that may include evenings, weekends and some bank holidays.

• Attractive rates of pay
• Paid holidays
• Additional leave for birthdays and special occasions
• 20% colleague discount in Stores
• Discretionary annual bonus scheme
• Access to other discounts and benefits
• Opportunity to do charity work in your local community
• Career progression